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3a127b21cd
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update
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2024-09-19 13:45:40 +00:00 |
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b74ec1d161
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Create report table for agent status
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2024-09-19 13:42:57 +00:00 |
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5b5e923696
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Adding mapping for agent states
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2024-09-19 12:48:35 +00:00 |
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d06636b692
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Update fields for stg_agent_status table
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2024-09-19 09:42:20 +00:00 |
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6bf5bc7037
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Adding STATE field as a primary key
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2024-09-18 14:40:15 +00:00 |
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72fd1ffba5
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Pipeline for agent status data
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2024-09-09 08:51:55 +00:00 |
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6a3dfa8a3e
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Update tags
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2024-09-03 12:32:16 +00:00 |
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e03bf035ed
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Add columns naming
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2024-08-27 11:48:44 +00:00 |
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2dd13fdc97
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Add condition to history report assertion
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2024-08-27 09:59:47 +00:00 |
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c5d3ce4a94
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Update mapping joins to exclude NULL values from report tables
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2024-08-27 09:55:17 +00:00 |
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af9600e562
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Adding dependencies to history report tables
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2024-08-16 10:58:48 +00:00 |
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106247b185
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Comments for tables are added
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2024-08-14 09:03:34 +00:00 |
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67e6ffb93b
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Description updates
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2024-08-14 08:26:38 +00:00 |
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44b91add66
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Update assertion conditions for uniqueness
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2024-07-26 14:27:16 +00:00 |
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b7e1fce74c
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Update condition
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2024-07-24 11:47:40 +00:00 |
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38dd34b87a
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Add dependencies from data freshness to calls and digital workflows
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2024-07-24 11:29:49 +00:00 |
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c0c600c49d
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Change first triggered script with the tags for calls and digital
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2024-07-24 11:27:21 +00:00 |
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6665749ed6
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Add assertion conditions for calls and digital - checking data freshness
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2024-07-24 11:10:57 +00:00 |
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4bb7cee271
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Add check for new Board properties in report
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2024-07-24 09:02:33 +00:00 |
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75298e24d5
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Change of transformation order for stg_AGENTS
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2024-07-24 08:01:21 +00:00 |
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be7bc10be4
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Add new fields to digital reports
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2024-07-23 11:35:38 +00:00 |
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5d75b24aa4
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Change new fields place
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2024-07-23 11:29:00 +00:00 |
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7700d2fb19
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Add more time fields to calls reports
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2024-07-23 11:26:15 +00:00 |
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8bc71dc2b5
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Change amount of report days
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2024-07-23 08:39:18 +00:00 |
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36e04ce745
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Add board properties to digital
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2024-07-22 14:57:18 +00:00 |
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cf783bb6c5
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Add board properties to calls
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2024-07-22 14:08:52 +00:00 |
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94bbbaf09c
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Add mappings for board properties
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2024-07-22 13:52:58 +00:00 |
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a60be65267
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1
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2024-07-19 11:41:06 +00:00 |
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c6cfbc34d6
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1
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2024-07-19 11:40:41 +00:00 |
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cdcb432ee5
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Adding disposition group to digital reports
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2024-07-18 09:46:23 +00:00 |
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b88d6e465d
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Add history table for digital with report fields
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2024-07-17 13:55:49 +00:00 |
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48e5ae7399
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New table for calls history in report format
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2024-07-17 12:59:40 +00:00 |
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5f9909a7d6
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Add media type to calls report
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2024-07-17 12:04:18 +00:00 |
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7ed007094e
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Add status field for digitals
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2024-07-17 08:54:41 +00:00 |
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8b1d674626
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Update date range for reports.
Replace hotel name with routing hotel name for calls
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2024-07-17 08:48:00 +00:00 |
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51cd892506
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Update script with agents deduplication
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2024-07-16 11:03:00 +00:00 |
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2e068f0859
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Add more patterns for language extraction
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2024-07-09 09:47:40 +00:00 |
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bc7acf150f
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Adding new fields to calls report
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2024-07-09 07:28:52 +00:00 |
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1c8a756261
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Add TALK_TIME_LESS_HOLD_AND_PARK formatted filed
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2024-07-09 07:23:14 +00:00 |
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73baea4a11
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Add formatted fields to reports
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2024-07-04 14:48:29 +00:00 |
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e6285f8ee3
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Same for digital
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2024-07-04 14:43:58 +00:00 |
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0ab2a1f697
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Keeping both formatted and not time fields for calls
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2024-07-04 14:39:43 +00:00 |
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bb96e38bf2
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Same for digital
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2024-07-04 14:26:44 +00:00 |
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966b0c4615
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Add time fields conversion
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2024-07-04 14:14:58 +00:00 |
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3e37926450
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Remove calls with abandoned as NULL
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2024-07-04 13:58:37 +00:00 |
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8bd623ce2b
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Update source tables for exports
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2024-06-25 12:52:23 +00:00 |
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748a9bc726
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Add disposition match for NULL values
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2024-06-25 11:09:40 +00:00 |
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df5633a0ec
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Adding coalesce for NULL values in AGENT_GROUP
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2024-06-25 09:52:09 +00:00 |
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c4ecd8eb15
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Adding source table
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2024-06-25 09:51:08 +00:00 |
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2cc745a55a
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Update key field DNIS to get 0 instead of NULL
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2024-06-25 08:35:50 +00:00 |
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