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Add new fields to digital reports

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Anna Saiapina 2024-07-23 11:35:38 +00:00 committed by GCP Dataform
parent 5d75b24aa4
commit be7bc10be4
2 changed files with 16 additions and 2 deletions
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9
definitions/staging/stg_digital_history_report.sqlx
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@ -41,7 +41,14 @@ select d.SESSION_GUID,
d.HANDLE_TIME,
d.HANDLE_TIME_FORMATTED,
d.TRANSFERS_TO_SKILL,
d.INTERACTIONS
d.INTERACTIONS,
d.QUEUE_TIME,
d.QUEUE_TIME_FORMATTED,
case
when d.AGENT_ID = '0' and d.DISPOSITION = '[Not Defined]'
then 1
else 0
end QUEUE,
from ${ref("stg_digital")} d
left join ${ref("stg_AGENT")} a
on d.AGENT_ID = a.AGENT_ID

9
definitions/staging/stg_digital_report.sqlx
View File

@ -40,7 +40,14 @@ select d.SESSION_GUID,
d.HANDLE_TIME,
d.HANDLE_TIME_FORMATTED,
d.TRANSFERS_TO_SKILL,
d.INTERACTIONS
d.INTERACTIONS,
d.QUEUE_TIME,
d.QUEUE_TIME_FORMATTED,
case
when d.AGENT_ID = '0' and d.DISPOSITION = '[Not Defined]'
then 1
else 0
end QUEUE,
from ${ref("stg_digital")} d
left join ${ref("stg_AGENT")} a
on d.AGENT_ID = a.AGENT_ID