New table for calls history in report format

This commit is contained in:
Anna Saiapina 2024-07-17 12:59:40 +00:00 committed by GCP Dataform
parent 5f9909a7d6
commit 48e5ae7399

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config {
type: "incremental",
uniqueKey: ["SESSION_ID", "TIMESTAMP", "DNIS"],
schema: "pphe_five9_stg",
assertions: {
uniqueKey: ["SESSION_ID", "TIMESTAMP", "DNIS"],
nonNull: ["SESSION_ID", "TIMESTAMP", "DNIS", "AGENT_GROUP_ID", "DISPOSITION_ID", "DISPOSITION_GROUP_ID",
"DISPOSITION_GROUP", "CAMPAIGN_ID", "CAMPAIGN_GROUP_ID",
"CAMPAIGN_GROUP", "SKILL_ID"]
},
tags: ["calls_report"],
description: "Main calls data for history report"
}
select sc.SESSION_ID,
sc.DNIS,
sc.TIMESTAMP,
date(sc.TIMESTAMP) DATE,
EXTRACT(HOUR FROM sc.TIMESTAMP) HOUR,
EXTRACT(MONTH FROM sc.TIMESTAMP) MONTH,
EXTRACT(YEAR FROM sc.TIMESTAMP) YEAR,
sc.DAY_OF_WEEK,
sc.CALL_ID,
sc.ROUTING_HOTEL_NAME,
sc.AGENT_ID,
sc.AGENT_NAME,
a.LANGUAGES,
a.CODE LANGUAUGE_ID,
a.AGENT_GROUP_ID,
sc.AGENT_GROUP,
d.DISPOSITION_ID,
sc.DISPOSITION,
d.DISPOSITION_GROUP_ID,
d.DISPOSITION_GROUP,
c.CAMPAIGN_ID,
sc.CAMPAIGN,
c.CAMPAIGN_GROUP_ID,
c.CAMPAIGN_GROUP,
sc.SKILL,
s.SKILL_ID,
sc.CALL_TIME,
sc.CALL_TIME_FORMATTED,
sc.RING_TIME,
sc.RING_TIME_FORMATTED,
sc.TALK_TIME,
sc.TALK_TIME_FORMATTED,
sc.SPEED_OF_ANSWER,
sc.SPEED_OF_ANSWER_FORMATTED,
sc.AFTER_CALL_WORK_TIME,
sc.AFTER_CALL_WORK_TIME_FORMATTED,
sc.HOLD_TIME,
sc.HOLD_TIME_FORMATTED,
sc.TALK_TIME_LESS_HOLD_AND_PARK,
sc.TALK_TIME_LESS_HOLD_AND_PARK_FORMATTED,
sc.TRANSFERS,
sc.ABANDONED,
sc.CALLS,
sc.ANI,
c.CAMPAIGN_TYPE_ID,
sc.CAMPAIGN_TYPE,
"PHONE" MEDIA_TYPE_ID
from ${ref("stg_calls")} sc
left join ${ref("stg_AGENT")} a
on sc.AGENT_ID = a.AGENT_ID
left join ${ref("stg_DISPOSITION")} d
on sc.DISPOSITION = d.DISPOSITION
left join ${ref("stg_CAMPAIGN")} c
on sc.CAMPAIGN = c.CAMPAIGN
left join ${ref("stg_MAPPING_SKILL")} s
on sc.SKILL = s.SKILL
${ when(incremental(), `where date(sc.TIMESTAMP) >= DATE_SUB(CURRENT_DATE(), INTERVAL 6 DAY)
and date(sc.TIMESTAMP) < CURRENT_DATE()`) }