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7a755e8ce9
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Add fields to csc
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2024-11-20 15:44:43 +00:00 |
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89d0e4549d
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Add mapping to the csc stg table
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2024-11-20 14:48:14 +00:00 |
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fb7769af41
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csc table first look
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2024-11-19 15:53:24 +00:00 |
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be5195ab58
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Add mapping MAPPING_CSC_AGENT in stg
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2024-11-19 15:36:43 +00:00 |
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403a5ba8d3
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Add new source tables
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2024-11-18 16:04:34 +00:00 |
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94a1124b16
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Add server timestamps exclude
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2024-11-18 15:07:55 +00:00 |
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217dfad22d
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Update abandon_rate way of calculation
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2024-11-04 08:12:37 +00:00 |
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2c99df472d
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Add export table for agent status
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2024-10-11 12:26:48 +00:00 |
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4dfb3db0fe
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Add null case
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2024-10-10 12:43:49 +00:00 |
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c10a693219
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Add new mapping to agent_status report tables
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2024-10-10 12:27:02 +00:00 |
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1950c5865f
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Adding new mapping to raw and staging
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2024-10-10 12:06:54 +00:00 |
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068a393ee9
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Add filters for agent_status report
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2024-10-10 11:58:57 +00:00 |
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69b4c2b851
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Change June/July timestamp conversion
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2024-10-10 08:38:22 +00:00 |
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a235e0dc2b
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Add ''
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2024-10-09 15:06:03 +00:00 |
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1f3de28322
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+1
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2024-10-09 15:05:30 +00:00 |
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909529f7ed
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Same for history
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2024-10-09 15:04:54 +00:00 |
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8b396f84a9
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Exclude agent and reason_code from report
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2024-10-09 15:04:21 +00:00 |
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7132055487
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Exclude July from time conversion
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2024-10-09 08:41:05 +00:00 |
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02e4d3bb0c
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Add timestamp change for 2023
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2024-10-08 08:28:17 +00:00 |
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cd92aef5d0
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Adding end_time to digital reports
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2024-10-03 14:32:18 +00:00 |
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04c7706b1a
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Add null handling to agent table
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2024-09-26 07:53:23 +00:00 |
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1019b3e9c9
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Add one more source for agent table
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2024-09-25 14:37:54 +00:00 |
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52d562c5c4
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Update row conditions
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2024-09-25 14:10:46 +00:00 |
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b1d74d45d1
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Update assertion condition
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2024-09-25 13:55:39 +00:00 |
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8c840fa9ab
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Update reason code id for not mapped codes
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2024-09-25 13:41:17 +00:00 |
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45a9d8b23c
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Add coalesce for ids to escape nulls
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2024-09-25 13:14:39 +00:00 |
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ddf9f1914e
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Chang source of the agent_name and agent_group fields
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2024-09-25 08:10:20 +00:00 |
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2ff60831a6
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Repair mistake
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2024-09-24 15:08:22 +00:00 |
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25ef071217
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Add reason code
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2024-09-24 15:05:06 +00:00 |
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171d8d9d96
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Rename
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2024-09-24 15:02:12 +00:00 |
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c70711b017
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Update tables for agent status
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2024-09-24 14:58:11 +00:00 |
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9388b345b4
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New mappings to the stg layer added
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2024-09-24 14:52:53 +00:00 |
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a359728fe7
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Add mappings for agent status table
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2024-09-24 14:48:41 +00:00 |
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a35eaf5428
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Adding more time dimensions for agent state tables
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2024-09-20 10:05:51 +00:00 |
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864eef441d
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Adding formatting for agent state time field
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2024-09-20 10:01:15 +00:00 |
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b4d42a97ac
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Adding date dimension to agent status related tables
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2024-09-20 07:54:47 +00:00 |
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482dc07c5b
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Temporary removal of agent name not mapped condition
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2024-09-19 14:21:44 +00:00 |
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ef80c06820
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Add history agent status report
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2024-09-19 13:52:26 +00:00 |
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3a127b21cd
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update
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2024-09-19 13:45:40 +00:00 |
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b74ec1d161
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Create report table for agent status
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2024-09-19 13:42:57 +00:00 |
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5b5e923696
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Adding mapping for agent states
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2024-09-19 12:48:35 +00:00 |
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d06636b692
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Update fields for stg_agent_status table
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2024-09-19 09:42:20 +00:00 |
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6bf5bc7037
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Adding STATE field as a primary key
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2024-09-18 14:40:15 +00:00 |
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72fd1ffba5
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Pipeline for agent status data
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2024-09-09 08:51:55 +00:00 |
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6a3dfa8a3e
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Update tags
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2024-09-03 12:32:16 +00:00 |
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e03bf035ed
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Add columns naming
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2024-08-27 11:48:44 +00:00 |
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2dd13fdc97
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Add condition to history report assertion
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2024-08-27 09:59:47 +00:00 |
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c5d3ce4a94
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Update mapping joins to exclude NULL values from report tables
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2024-08-27 09:55:17 +00:00 |
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af9600e562
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Adding dependencies to history report tables
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2024-08-16 10:58:48 +00:00 |
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106247b185
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Comments for tables are added
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2024-08-14 09:03:34 +00:00 |
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