Commit Graph

174 Commits

Author SHA1 Message Date
582c52957d Remove duplication for closed digital reporting 2025-10-03 14:37:09 +00:00
e42a555b8c Remove duplication for the calls report reporting 2025-10-03 13:44:19 +00:00
0c10d61456 Remove table duplication for agent status reporting 2025-10-03 13:37:59 +00:00
b795ed49fb Delete unused stg mappings 2025-10-02 14:50:21 +00:00
6cdfc4295e Move dataform files from export to gold folder 2025-10-02 14:27:59 +00:00
7ed6bc8010 Replace mappings from stg to raw ones 2025-10-02 14:26:19 +00:00
ee267f4939 Change tag 2025-09-05 10:48:47 +00:00
846c4f317b Change type 2025-09-03 12:12:42 +00:00
bbc565bcf1 Add new mapping tables 2025-09-03 12:11:12 +00:00
2aa8a4c278 Add AFTER_CHAT_WORK to all of the digital tables 2025-02-11 10:21:59 +00:00
28aa664250 Add AFTER_CHAT_WORK_FORMATTED field to the stg digital table 2025-02-11 10:03:12 +00:00
e17a8b87e5 Remove extra assertion 2024-12-18 11:51:45 +00:00
6e5839a7dc Add new export 2024-12-17 15:29:36 +00:00
70b259bf45 Add UPDATE_DESCRIPTION field for deduplication 2024-12-11 14:28:57 +00:00
b276fac1bd Add data freshness condition 2024-12-06 13:22:11 +00:00
f808d28d62 Add more alerting conditions 2024-11-25 15:53:43 +00:00
add6e94187 Change dates 2024-11-22 15:16:17 +00:00
0c8d534db6 Export table for csc agent 2024-11-22 15:13:40 +00:00
4928e4d508 Add columns 2024-11-21 15:42:49 +00:00
a71a9469c9 Add new mappings to csc stg table 2024-11-21 15:29:17 +00:00
6bc54b7fd9 Change assertion column 2024-11-21 15:19:54 +00:00
66b23b0aea Adding mappings for csc 2024-11-21 15:18:20 +00:00
71cf8ad273 Add filter for only actual records in csc 2024-11-21 15:13:25 +00:00
26830313de Change key columns for deduplication 2024-11-21 09:58:50 +00:00
d71b0aaa16 - Add assertion for freshness of data checking
- Add filters on csc stg table
2024-11-21 09:40:07 +00:00
3466c60434 Add ids from mappings 2024-11-20 15:58:33 +00:00
5989584875 Add mappings in stg 2024-11-20 15:55:20 +00:00
feea18feca Add 2 new mappings as sources 2024-11-20 15:53:19 +00:00
7a755e8ce9 Add fields to csc 2024-11-20 15:44:43 +00:00
89d0e4549d Add mapping to the csc stg table 2024-11-20 14:48:14 +00:00
fb7769af41 csc table first look 2024-11-19 15:53:24 +00:00
be5195ab58 Add mapping MAPPING_CSC_AGENT in stg 2024-11-19 15:36:43 +00:00
403a5ba8d3 Add new source tables 2024-11-18 16:04:34 +00:00
94a1124b16 Add server timestamps exclude 2024-11-18 15:07:55 +00:00
217dfad22d Update abandon_rate way of calculation 2024-11-04 08:12:37 +00:00
2c99df472d Add export table for agent status 2024-10-11 12:26:48 +00:00
4dfb3db0fe Add null case 2024-10-10 12:43:49 +00:00
c10a693219 Add new mapping to agent_status report tables 2024-10-10 12:27:02 +00:00
1950c5865f Adding new mapping to raw and staging 2024-10-10 12:06:54 +00:00
068a393ee9 Add filters for agent_status report 2024-10-10 11:58:57 +00:00
69b4c2b851 Change June/July timestamp conversion 2024-10-10 08:38:22 +00:00
a235e0dc2b Add '' 2024-10-09 15:06:03 +00:00
1f3de28322 +1 2024-10-09 15:05:30 +00:00
909529f7ed Same for history 2024-10-09 15:04:54 +00:00
8b396f84a9 Exclude agent and reason_code from report 2024-10-09 15:04:21 +00:00
7132055487 Exclude July from time conversion 2024-10-09 08:41:05 +00:00
02e4d3bb0c Add timestamp change for 2023 2024-10-08 08:28:17 +00:00
cd92aef5d0 Adding end_time to digital reports 2024-10-03 14:32:18 +00:00
04c7706b1a Add null handling to agent table 2024-09-26 07:53:23 +00:00
1019b3e9c9 Add one more source for agent table 2024-09-25 14:37:54 +00:00