From be7bc10be475fc292e6f434d273c6f3fcb563eb8 Mon Sep 17 00:00:00 2001 From: Anna Saiapina Date: Tue, 23 Jul 2024 11:35:38 +0000 Subject: [PATCH] Add new fields to digital reports --- definitions/staging/stg_digital_history_report.sqlx | 9 ++++++++- definitions/staging/stg_digital_report.sqlx | 9 ++++++++- 2 files changed, 16 insertions(+), 2 deletions(-) diff --git a/definitions/staging/stg_digital_history_report.sqlx b/definitions/staging/stg_digital_history_report.sqlx index 1b5e9bd..477794f 100644 --- a/definitions/staging/stg_digital_history_report.sqlx +++ b/definitions/staging/stg_digital_history_report.sqlx @@ -41,7 +41,14 @@ select d.SESSION_GUID, d.HANDLE_TIME, d.HANDLE_TIME_FORMATTED, d.TRANSFERS_TO_SKILL, - d.INTERACTIONS + d.INTERACTIONS, + d.QUEUE_TIME, + d.QUEUE_TIME_FORMATTED, + case + when d.AGENT_ID = '0' and d.DISPOSITION = '[Not Defined]' + then 1 + else 0 + end QUEUE, from ${ref("stg_digital")} d left join ${ref("stg_AGENT")} a on d.AGENT_ID = a.AGENT_ID diff --git a/definitions/staging/stg_digital_report.sqlx b/definitions/staging/stg_digital_report.sqlx index 64a2d5f..0f17213 100644 --- a/definitions/staging/stg_digital_report.sqlx +++ b/definitions/staging/stg_digital_report.sqlx @@ -40,7 +40,14 @@ select d.SESSION_GUID, d.HANDLE_TIME, d.HANDLE_TIME_FORMATTED, d.TRANSFERS_TO_SKILL, - d.INTERACTIONS + d.INTERACTIONS, + d.QUEUE_TIME, + d.QUEUE_TIME_FORMATTED, + case + when d.AGENT_ID = '0' and d.DISPOSITION = '[Not Defined]' + then 1 + else 0 + end QUEUE, from ${ref("stg_digital")} d left join ${ref("stg_AGENT")} a on d.AGENT_ID = a.AGENT_ID