From 48e5ae73993e738969323dbad14356adb975f076 Mon Sep 17 00:00:00 2001
From: Anna Saiapina <asaiapina@pphe.com>
Date: Wed, 17 Jul 2024 12:59:40 +0000
Subject: [PATCH] New table for calls history in report format

---
 .../staging/stg_calls_history_report.sqlx     | 72 +++++++++++++++++++
 1 file changed, 72 insertions(+)
 create mode 100644 definitions/staging/stg_calls_history_report.sqlx

diff --git a/definitions/staging/stg_calls_history_report.sqlx b/definitions/staging/stg_calls_history_report.sqlx
new file mode 100644
index 0000000..13fb56c
--- /dev/null
+++ b/definitions/staging/stg_calls_history_report.sqlx
@@ -0,0 +1,72 @@
+config {
+  type: "incremental",  
+  uniqueKey: ["SESSION_ID", "TIMESTAMP", "DNIS"],
+  schema: "pphe_five9_stg",  
+  assertions: {
+    uniqueKey: ["SESSION_ID", "TIMESTAMP", "DNIS"],
+    nonNull: ["SESSION_ID", "TIMESTAMP", "DNIS", "AGENT_GROUP_ID", "DISPOSITION_ID", "DISPOSITION_GROUP_ID",
+              "DISPOSITION_GROUP", "CAMPAIGN_ID", "CAMPAIGN_GROUP_ID", 
+              "CAMPAIGN_GROUP", "SKILL_ID"]
+  },
+  tags: ["calls_report"],
+  description: "Main calls data for history report"
+}
+
+select sc.SESSION_ID,
+       sc.DNIS,
+       sc.TIMESTAMP,
+       date(sc.TIMESTAMP) DATE,
+       EXTRACT(HOUR FROM sc.TIMESTAMP) HOUR,
+       EXTRACT(MONTH FROM sc.TIMESTAMP) MONTH,
+       EXTRACT(YEAR FROM sc.TIMESTAMP) YEAR,
+       sc.DAY_OF_WEEK,
+       sc.CALL_ID,
+       sc.ROUTING_HOTEL_NAME,
+       sc.AGENT_ID,
+       sc.AGENT_NAME,
+       a.LANGUAGES,
+       a.CODE LANGUAUGE_ID,
+       a.AGENT_GROUP_ID,
+       sc.AGENT_GROUP,
+       d.DISPOSITION_ID,
+       sc.DISPOSITION,
+       d.DISPOSITION_GROUP_ID,
+       d.DISPOSITION_GROUP,
+       c.CAMPAIGN_ID,
+       sc.CAMPAIGN,
+       c.CAMPAIGN_GROUP_ID,
+       c.CAMPAIGN_GROUP,
+       sc.SKILL,
+       s.SKILL_ID,
+       sc.CALL_TIME,
+       sc.CALL_TIME_FORMATTED,
+       sc.RING_TIME,
+       sc.RING_TIME_FORMATTED,
+       sc.TALK_TIME,
+       sc.TALK_TIME_FORMATTED,
+       sc.SPEED_OF_ANSWER,
+       sc.SPEED_OF_ANSWER_FORMATTED,
+       sc.AFTER_CALL_WORK_TIME,
+       sc.AFTER_CALL_WORK_TIME_FORMATTED,
+       sc.HOLD_TIME,
+       sc.HOLD_TIME_FORMATTED,
+       sc.TALK_TIME_LESS_HOLD_AND_PARK,
+       sc.TALK_TIME_LESS_HOLD_AND_PARK_FORMATTED,
+       sc.TRANSFERS,
+       sc.ABANDONED,
+       sc.CALLS,
+       sc.ANI,
+       c.CAMPAIGN_TYPE_ID,
+       sc.CAMPAIGN_TYPE,
+       "PHONE" MEDIA_TYPE_ID
+from ${ref("stg_calls")} sc
+left join ${ref("stg_AGENT")} a
+on sc.AGENT_ID = a.AGENT_ID
+left join ${ref("stg_DISPOSITION")} d
+on sc.DISPOSITION = d.DISPOSITION
+left join ${ref("stg_CAMPAIGN")} c
+on sc.CAMPAIGN = c.CAMPAIGN
+left join ${ref("stg_MAPPING_SKILL")} s
+on sc.SKILL = s.SKILL
+${ when(incremental(), `where date(sc.TIMESTAMP) >= DATE_SUB(CURRENT_DATE(), INTERVAL 6 DAY)
+                        and date(sc.TIMESTAMP) < CURRENT_DATE()`) }
\ No newline at end of file