Update calls history table

This commit is contained in:
Anna Saiapina 2024-06-17 14:47:58 +00:00 committed by GCP Dataform
parent a68eccad6b
commit 7e15b298b2

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@ -6,87 +6,87 @@ config {
uniqueKey: ["SESSION_ID", "TIMESTAMP", "DNIS"],
nonNull: ["SESSION_ID", "TIMESTAMP", "DNIS"]
},
tags: ["daily"],
tags: ["calls"],
description: "All history data for calls"
}
select ABANDON_RATE ABANDON_RATE,
ANI_AREA_CODE ANI_AREA_CODE,
ANI_COUNTRY ANI_COUNTRY,
ANI_COUNTRY_CODE ANI_COUNTRY_CODE,
ANI_STATE ANI_STATE,
CALL_SURVEY_RESULT CALL_SURVEY_RESULT,
CALL_TYPE CALL_TYPE,
CALLS_COMPLETED_IN_IVR CALLS_COMPLETED_IN_IVR,
CALLS_TIMED_OUT_IN_IVR CALLS_TIMED_OUT_IN_IVR,
CAMPAIGN_TYPE CAMPAIGN_TYPE,
CONTACTED CONTACTED,
DIAL_RESULT DIAL_RESULT,
DISCONNECTED_FROM_HOLD DISCONNECTED_FROM_HOLD,
DISPOSITION_GROUP_A DISPOSITION_GROUP_A,
DISPOSITION_GROUP_B DISPOSITION_GROUP_B,
DISPOSITION_GROUP_C DISPOSITION_GROUP_C,
DISPOSITION_PATH DISPOSITION_PATH,
DNIS DNIS,
DNIS_AREA_CODE DNIS_AREA_CODE,
DNIS_COUNTRY DNIS_COUNTRY,
DNIS_COUNTRY_CODE DNIS_COUNTRY_CODE,
DNIS_STATE DNIS_STATE,
LIST_NAME LIST_NAME,
LIVE_CONNECT LIVE_CONNECT,
NO_PARTY_CONTACT NO_PARTY_CONTACT,
NOTES NOTES,
PARENT_SESSION_ID PARENT_SESSION_ID,
SERVICE_LEVEL SERVICE_LEVEL,
SESSION_ID SESSION_ID,
SIP_RESPONSE_CODE SIP_RESPONSE_CODE,
SOA_MIN_THRESHOLD__sec_ SOA_MIN_THRESHOLD__SEC_,
THIRD_PARTY_TALK_TIME THIRD_PARTY_TALK_TIME,
BILL_TIME__ROUNDED_ BILL_TIME__ROUNDED_,
CONFERENCE_TIME CONFERENCE_TIME,
CONFERENCES CONFERENCES,
CONSULT_TIME CONSULT_TIME,
COST COST,
DIAL_TIME DIAL_TIME,
HANDLE_TIME HANDLE_TIME,
HOLD_TIME HOLD_TIME,
HOLDS HOLDS,
IVR_TIME IVR_TIME,
MANUAL_TIME MANUAL_TIME,
PARK_TIME PARK_TIME,
PARKS PARKS,
PREVIEW_INTERRUPTED PREVIEW_INTERRUPTED,
PREVIEW_INTERRUPTED_BY_CALL PREVIEW_INTERRUPTED_BY_CALL,
PREVIEW_INTERRUPTED_BY_SKILL_VM PREVIEW_INTERRUPTED_BY_SKILL_VM,
PREVIEW_TIME PREVIEW_TIME,
QUEUE_CALLBACK_PROCESSING QUEUE_CALLBACK_PROCESSING,
QUEUE_CALLBACK_REGISTERED QUEUE_CALLBACK_REGISTERED,
QUEUE_CALLBACK_WAIT_TIME QUEUE_CALLBACK_WAIT_TIME,
QUEUE_WAIT_TIME QUEUE_WAIT_TIME,
RATE RATE,
TALK_TIME_LESS_HOLD_AND_PARK TALK_TIME_LESS_HOLD_AND_PARK,
TOTAL_QUEUE_TIME TOTAL_QUEUE_TIME,
TRANSFERS TRANSFERS,
VIDEO_TIME VIDEO_TIME,
AGENT AGENT,
AGENT_EMAIL AGENT_EMAIL,
AGENT_FIRST_NAME AGENT_FIRST_NAME,
AGENT_ID AGENT_ID,
AGENT_LAST_NAME AGENT_LAST_NAME,
DEST_AGENT DEST_AGENT,
DEST_AGENT_EMAIL DEST_AGENT_EMAIL,
DEST_AGENT_EXTENSION DEST_AGENT_EXTENSION,
DEST_AGENT_FIRST_NAME DEST_AGENT_FIRST_NAME,
DEST_AGENT_GROUP DEST_AGENT_GROUP,
DEST_AGENT_LAST_NAME DEST_AGENT_LAST_NAME,
DEST_AGENT_NAME DEST_AGENT_NAME,
EXTENSION EXTENSION,
select ABANDON_RATE,
ANI_AREA_CODE,
ANI_COUNTRY,
ANI_COUNTRY_CODE,
ANI_STATE,
CALL_SURVEY_RESULT,
CALL_TYPE,
CALLS_COMPLETED_IN_IVR,
CALLS_TIMED_OUT_IN_IVR,
CAMPAIGN_TYPE,
CONTACTED,
DIAL_RESULT,
DISCONNECTED_FROM_HOLD,
DISPOSITION_GROUP_A,
DISPOSITION_GROUP_B,
DISPOSITION_GROUP_C,
DISPOSITION_PATH,
DNIS,
DNIS_AREA_CODE,
DNIS_COUNTRY,
DNIS_COUNTRY_CODE,
DNIS_STATE,
LIST_NAME,
LIVE_CONNECT,
NO_PARTY_CONTACT,
NOTES,
PARENT_SESSION_ID,
SERVICE_LEVEL,
SESSION_ID,
SIP_RESPONSE_CODE,
SOA_MIN_THRESHOLD__sec_ SOA_MIN_THRESHOLD_SEC,
THIRD_PARTY_TALK_TIME,
BILL_TIME__ROUNDED_ BILL_TIME_ROUNDED,
CONFERENCE_TIME,
CONFERENCES,
CONSULT_TIME,
COST,
DIAL_TIME,
HANDLE_TIME,
HOLD_TIME,
HOLDS,
IVR_TIME,
MANUAL_TIME,
PARK_TIME,
PARKS,
PREVIEW_INTERRUPTED,
PREVIEW_INTERRUPTED_BY_CALL,
PREVIEW_INTERRUPTED_BY_SKILL_VM,
PREVIEW_TIME,
QUEUE_CALLBACK_PROCESSING,
QUEUE_CALLBACK_REGISTERED,
QUEUE_CALLBACK_WAIT_TIME,
QUEUE_WAIT_TIME,
RATE,
TALK_TIME_LESS_HOLD_AND_PARK,
TOTAL_QUEUE_TIME,
TRANSFERS,
VIDEO_TIME,
AGENT,
AGENT_EMAIL,
AGENT_FIRST_NAME,
AGENT_ID,
AGENT_LAST_NAME,
DEST_AGENT,
DEST_AGENT_EMAIL,
DEST_AGENT_EXTENSION,
DEST_AGENT_FIRST_NAME,
DEST_AGENT_GROUP,
DEST_AGENT_LAST_NAME,
DEST_AGENT_NAME,
EXTENSION,
city CITY,
company COMPANY,
CONTACT_CREATE_TIMESTAMP CONTACT_CREATE_TIMESTAMP,
CONTACT_ID CONTACT_ID,
CONTACT_MODIFIED_TIMESTAMP CONTACT_MODIFIED_TIMESTAMP,
CONTACT_CREATE_TIMESTAMP,
CONTACT_ID,
CONTACT_MODIFIED_TIMESTAMP,
Country COUNTRY,
email EMAIL,
Email_Skill EMAIL_SKILL,
@ -105,7 +105,7 @@ select ABANDON_RATE ABANDON_RATE,
Last_System_Disposition LAST_SYSTEM_DISPOSITION,
Membership_Codes MEMBERSHIP_CODES,
Membership_Number MEMBERSHIP_NUMBER,
Memberships_-_Descriptions MEMBERSHIPS_-_DESCRIPTIONS,
Memberships___Descriptions MEMBERSHIPS_DESCRIPTIONS,
New_Contact_Created NEW_CONTACT_CREATED,
number1 NUMBER1,
number2 NUMBER2,
@ -119,13 +119,13 @@ select ABANDON_RATE ABANDON_RATE,
Webchat_ID WEBCHAT_ID,
WhatsApp_ID WHATSAPP_ID,
zip ZIP,
VOICEMAILS VOICEMAILS,
VOICEMAILS_DECLINED VOICEMAILS_DECLINED,
VOICEMAILS_DELETED VOICEMAILS_DELETED,
VOICEMAILS_HANDLE_TIME VOICEMAILS_HANDLE_TIME,
VOICEMAILS_HANDLED VOICEMAILS_HANDLED,
VOICEMAILS_RETURNED_CALL VOICEMAILS_RETURNED_CALL,
VOICEMAILS_TRANSFERRED VOICEMAILS_TRANSFERRED,
VOICEMAILS,
VOICEMAILS_DECLINED,
VOICEMAILS_DELETED,
VOICEMAILS_HANDLE_TIME,
VOICEMAILS_HANDLED,
VOICEMAILS_RETURNED_CALL,
VOICEMAILS_TRANSFERRED,
Call_campaign_name CALL_CAMPAIGN_NAME,
Email_Classification_Category EMAIL_CLASSIFICATION_CATEGORY,
Email_Classification_Length EMAIL_CLASSIFICATION_LENGTH,
@ -136,24 +136,24 @@ select ABANDON_RATE ABANDON_RATE,
Email_Classification_Success EMAIL_CLASSIFICATION_SUCCESS,
Flags_Send_to_Intelliagent FLAGS_SEND_TO_INTELLIAGENT,
Flags_Sender_MChat FLAGS_SENDER_MCHAT,
IVA_Reporting_X-df_matched_intent_1 IVA_REPORTING_X-DF_MATCHED_INTENT_1,
IVA_Reporting_X-df_matched_intent_2 IVA_REPORTING_X-DF_MATCHED_INTENT_2,
IVA_Reporting_X-df_matched_intent_3 IVA_REPORTING_X-DF_MATCHED_INTENT_3,
IVA_Reporting_X-df_matched_intent_4 IVA_REPORTING_X-DF_MATCHED_INTENT_4,
IVA_Reporting_X-df_matched_intent_5 IVA_REPORTING_X-DF_MATCHED_INTENT_5,
IVA_Reporting_X-df_matched_intent_6 IVA_REPORTING_X-DF_MATCHED_INTENT_6,
IVA_Reporting_X-df_matched_intent_7 IVA_REPORTING_X-DF_MATCHED_INTENT_7,
IVA_Reporting_X-df_matched_intent_8 IVA_REPORTING_X-DF_MATCHED_INTENT_8,
IVA_Reporting_X-df_matched_intent_9 IVA_REPORTING_X-DF_MATCHED_INTENT_9,
IVA_Reporting_X-of_iva_transcription_1 IVA_REPORTING_X-OF_IVA_TRANSCRIPTION_1,
IVA_Reporting_X-of_iva_transcription_2 IVA_REPORTING_X-OF_IVA_TRANSCRIPTION_2,
IVA_Reporting_X-of_iva_transcription_3 IVA_REPORTING_X-OF_IVA_TRANSCRIPTION_3,
IVA_Reporting_X-of_iva_transcription_4 IVA_REPORTING_X-OF_IVA_TRANSCRIPTION_4,
IVA_Reporting_X-of_iva_transcription_5 IVA_REPORTING_X-OF_IVA_TRANSCRIPTION_5,
IVA_Reporting_X-of_iva_transcription_6 IVA_REPORTING_X-OF_IVA_TRANSCRIPTION_6,
IVA_Reporting_X-of_iva_transcription_7 IVA_REPORTING_X-OF_IVA_TRANSCRIPTION_7,
IVA_Reporting_X-of_iva_transcription_8 IVA_REPORTING_X-OF_IVA_TRANSCRIPTION_8,
IVA_Reporting_X-of_iva_transcription_9 IVA_REPORTING_X-OF_IVA_TRANSCRIPTION_9,
IVA_Reporting_X_df_matched_intent_1 IVA_REPORTING_X_DF_MATCHED_INTENT_1,
IVA_Reporting_X_df_matched_intent_2 IVA_REPORTING_X_DF_MATCHED_INTENT_2,
IVA_Reporting_X_df_matched_intent_3 IVA_REPORTING_X_DF_MATCHED_INTENT_3,
IVA_Reporting_X_df_matched_intent_4 IVA_REPORTING_X_DF_MATCHED_INTENT_4,
IVA_Reporting_X_df_matched_intent_5 IVA_REPORTING_X_DF_MATCHED_INTENT_5,
IVA_Reporting_X_df_matched_intent_6 IVA_REPORTING_X_DF_MATCHED_INTENT_6,
IVA_Reporting_X_df_matched_intent_7 IVA_REPORTING_X_DF_MATCHED_INTENT_7,
IVA_Reporting_X_df_matched_intent_8 IVA_REPORTING_X_DF_MATCHED_INTENT_8,
IVA_Reporting_X_df_matched_intent_9 IVA_REPORTING_X_DF_MATCHED_INTENT_9,
IVA_Reporting_X_of_iva_transcription_1 IVA_REPORTING_X_OF_IVA_TRANSCRIPTION_1,
IVA_Reporting_X_of_iva_transcription_2 IVA_REPORTING_X_OF_IVA_TRANSCRIPTION_2,
IVA_Reporting_X_of_iva_transcription_3 IVA_REPORTING_X_OF_IVA_TRANSCRIPTION_3,
IVA_Reporting_X_of_iva_transcription_4 IVA_REPORTING_X_OF_IVA_TRANSCRIPTION_4,
IVA_Reporting_X_of_iva_transcription_5 IVA_REPORTING_X_OF_IVA_TRANSCRIPTION_5,
IVA_Reporting_X_of_iva_transcription_6 IVA_REPORTING_X_OF_IVA_TRANSCRIPTION_6,
IVA_Reporting_X_of_iva_transcription_7 IVA_REPORTING_X_OF_IVA_TRANSCRIPTION_7,
IVA_Reporting_X_of_iva_transcription_8 IVA_REPORTING_X_OF_IVA_TRANSCRIPTION_8,
IVA_Reporting_X_of_iva_transcription_9 IVA_REPORTING_X_OF_IVA_TRANSCRIPTION_9,
IVA_Booking_Size IVA_BOOKING_SIZE,
IVA_Customer_Intent_1 IVA_CUSTOMER_INTENT_1,
IVA_Customer_Intent_2 IVA_CUSTOMER_INTENT_2,