Remove duplication for closed digital reporting
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e42a555b8c
commit
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@ -1,9 +1,64 @@
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config {
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config {
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type: "table",
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type: "table",
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schema: "pphe_five9_gold",
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schema: "pphe_five9_gold",
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tags: ["daily"],
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uniqueKey: ["SESSION_GUID"],
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tags: ["digital_report"],
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description: "Exporting last 7 days of DIGITAL table by end time."
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description: "Exporting last 7 days of DIGITAL table by end time."
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}
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}
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select *
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--Extraction and transformation of fields that are used in Board load further. Contains last 7 days by the end time
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from ${ref("stg_closed_digital_report")}
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select d.SESSION_GUID,
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d.TIMESTAMP,
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date(d.TIMESTAMP) DATE,
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EXTRACT(HOUR FROM d.TIMESTAMP) HOUR,
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EXTRACT(MONTH FROM d.TIMESTAMP) MONTH,
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EXTRACT(YEAR FROM d.TIMESTAMP) YEAR,
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d.STATUS,
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p.BOARD_PROPERTY_GROUP,
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d.AGENT_ID,
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d.AGENT_NAME,
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a.LANGUAGES,
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a.CODE LANGUAGE_ID,
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a.AGENT_GROUP_ID,
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d.AGENT_GROUP,
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COALESCE(dis.DISPOSITION_ID, 0) as DISPOSITION_ID,
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d.DISPOSITION,
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COALESCE(dis.DISPOSITION_GROUP_ID, 0) as DISPOSITION_GROUP_ID,
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COALESCE(dis.DISPOSITION_GROUP, 'NOT_MAPPED') as DISPOSITION_GROUP,
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d.MEDIA_TYPE,
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m.MEDIA_TYPE_ID,
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COALESCE(c.CAMPAIGN_ID, 0) as CAMPAIGN_ID,
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d.CAMPAIGN,
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COALESCE(c.CAMPAIGN_GROUP_ID, 0) as CAMPAIGN_GROUP_ID,
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COALESCE(c.CAMPAIGN_GROUP, 'NOT_MAPPED') as CAMPAIGN_GROUP,
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d.SKILL,
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s.SKILL_ID,
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d.HANDLE_TIME,
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d.HANDLE_TIME_FORMATTED,
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d.TRANSFERS_TO_SKILL,
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d.INTERACTIONS,
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d.QUEUE_TIME,
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d.QUEUE_TIME_FORMATTED,
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case
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when d.AGENT_ID = '0' and d.DISPOSITION = '[Not Defined]'
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then 1
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else 0
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end QUEUE,
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d.END_TIME,
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d.AFTER_CHAT_WORK,
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d.AFTER_CHAT_WORK_FORMATTED,
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from ${ref("stg_digital")} d
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left join ${ref("stg_AGENT")} a
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on d.AGENT_ID = a.AGENT_ID
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left join ${ref("stg_DISPOSITION")} dis
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on d.DISPOSITION = dis.DISPOSITION
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left join ${ref("stg_CAMPAIGN")} c
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on d.CAMPAIGN = c.CAMPAIGN
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left join ${ref("MAPPING_PROPERTY_DIGITAL")} p
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on c.CAMPAIGN_ID = p.CAMPAIGN_ID
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left join ${ref("MAPPING_SKILL")} s
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on d.SKILL = s.SKILL
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left join ${ref("MAPPING_MEDIA_TYPE")} m
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on d.MEDIA_TYPE = m.MEDIA_TYPE
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where date(d.END_TIME) >= DATE_SUB(CURRENT_DATE(), INTERVAL 7 DAY)
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and date(d.END_TIME) < CURRENT_DATE()
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@ -1,64 +0,0 @@
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config {
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type: "table",
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uniqueKey: ["SESSION_GUID"],
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schema: "pphe_five9_stg",
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tags: ["digital_report"],
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description: "Main digital data for report by the end_time"
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}
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--Extraction and transformation of fields that are used in Board load further. Contains last 7 days by the end time
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select d.SESSION_GUID,
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d.TIMESTAMP,
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date(d.TIMESTAMP) DATE,
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EXTRACT(HOUR FROM d.TIMESTAMP) HOUR,
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EXTRACT(MONTH FROM d.TIMESTAMP) MONTH,
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EXTRACT(YEAR FROM d.TIMESTAMP) YEAR,
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d.STATUS,
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p.BOARD_PROPERTY_GROUP,
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d.AGENT_ID,
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d.AGENT_NAME,
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a.LANGUAGES,
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a.CODE LANGUAGE_ID,
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a.AGENT_GROUP_ID,
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d.AGENT_GROUP,
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COALESCE(dis.DISPOSITION_ID, 0) as DISPOSITION_ID,
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d.DISPOSITION,
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COALESCE(dis.DISPOSITION_GROUP_ID, 0) as DISPOSITION_GROUP_ID,
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COALESCE(dis.DISPOSITION_GROUP, 'NOT_MAPPED') as DISPOSITION_GROUP,
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d.MEDIA_TYPE,
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m.MEDIA_TYPE_ID,
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COALESCE(c.CAMPAIGN_ID, 0) as CAMPAIGN_ID,
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d.CAMPAIGN,
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COALESCE(c.CAMPAIGN_GROUP_ID, 0) as CAMPAIGN_GROUP_ID,
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COALESCE(c.CAMPAIGN_GROUP, 'NOT_MAPPED') as CAMPAIGN_GROUP,
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d.SKILL,
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s.SKILL_ID,
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d.HANDLE_TIME,
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d.HANDLE_TIME_FORMATTED,
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d.TRANSFERS_TO_SKILL,
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d.INTERACTIONS,
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d.QUEUE_TIME,
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d.QUEUE_TIME_FORMATTED,
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case
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when d.AGENT_ID = '0' and d.DISPOSITION = '[Not Defined]'
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then 1
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else 0
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end QUEUE,
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d.END_TIME,
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d.AFTER_CHAT_WORK,
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d.AFTER_CHAT_WORK_FORMATTED,
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from ${ref("stg_digital")} d
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left join ${ref("stg_AGENT")} a
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on d.AGENT_ID = a.AGENT_ID
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left join ${ref("stg_DISPOSITION")} dis
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on d.DISPOSITION = dis.DISPOSITION
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left join ${ref("stg_CAMPAIGN")} c
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on d.CAMPAIGN = c.CAMPAIGN
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left join ${ref("MAPPING_PROPERTY_DIGITAL")} p
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on c.CAMPAIGN_ID = p.CAMPAIGN_ID
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left join ${ref("MAPPING_SKILL")} s
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on d.SKILL = s.SKILL
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left join ${ref("MAPPING_MEDIA_TYPE")} m
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on d.MEDIA_TYPE = m.MEDIA_TYPE
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where date(d.END_TIME) >= DATE_SUB(CURRENT_DATE(), INTERVAL 7 DAY)
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and date(d.END_TIME) < CURRENT_DATE()
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