Create calls report

This commit is contained in:
Anna Saiapina 2024-06-17 15:01:23 +00:00 committed by GCP Dataform
parent dc7482e030
commit 2e7e7a8aa2
2 changed files with 63 additions and 1 deletions

View File

@ -0,0 +1,62 @@
config {
type: "table",
uniqueKey: ["SESSION_ID", "TIMESTAMP", "DNIS"],
schema: "pphe_five9_stg",
assertions: {
uniqueKey: ["SESSION_ID", "TIMESTAMP", "DNIS"],
nonNull: ["SESSION_ID", "TIMESTAMP", "DNIS", "AGENT_GROUP_ID", "DISPOSITION_ID", "DISPOSITION_GROUP_ID",
"DISPOSITION_GROUP", "CAMPAIGN_ID", "CAMPAIGN_GROUP_ID",
"CAMPAIGN_GROUP", "SKILL_ID"]
},
tags: ["calls_report"],
description: "Main calls data for report"
}
select sc.SESSION_ID,
sc.DNIS,
sc.TIMESTAMP,
date(sc.TIMESTAMP) DATE,
EXTRACT(HOUR FROM sc.TIMESTAMP) HOUR,
EXTRACT(MONTH FROM sc.TIMESTAMP) MONTH,
EXTRACT(YEAR FROM sc.TIMESTAMP) YEAR,
sc.DAY_OF_WEEK,
sc.CALL_ID,
sc.HOTEL_NAME,
sc.AGENT_ID,
sc.AGENT_NAME,
a.LANGUAGES,
a.CODE LANGUAUGE_ID,
a.AGENT_GROUP_ID,
sc.AGENT_GROUP,
d.DISPOSITION_ID,
sc.DISPOSITION,
d.DISPOSITION_GROUP_ID,
d.DISPOSITION_GROUP,
c.CAMPAIGN_ID,
sc.CAMPAIGN,
c.CAMPAIGN_GROUP_ID,
c.CAMPAIGN_GROUP,
sc.SKILL,
s.SKILL_ID,
sc.CALL_TIME,
sc.RING_TIME,
sc.TALK_TIME,
sc.SPEED_OF_ANSWER,
sc.AFTER_CALL_WORK_TIME,
sc.CALLS,
sc.ANI,
c.CAMPAIGN_TYPE_ID,
sc.CAMPAIGN_TYPE
from ${ref("stg_CALL_SOURCE")} cl
from ${ref("stg_calls")} sc
left join ${ref("stg_AGENT")} a
on sc.AGENT_ID = a.AGENT_ID
left join ${ref("stg_DISPOSITION")} dis
on sc.DISPOSITION = dis.DISPOSITION
left join ${ref("stg_CAMPAIGN")} c
on sc.CAMPAIGN = c.CAMPAIGN
left join ${ref("stg_MAPPING_SKILL")} s
on sc.SKILL = s.SKILL
left join ${ref("stg_MAPPING_MEDIA_TYPE")} m
on sc.MEDIA_TYPE = m.MEDIA_TYPE
where date(sc.TIMESTAMP) >= DATE_SUB(CURRENT_DATE(), INTERVAL 5 DAY)

View File

@ -46,4 +46,4 @@ left join ${ref("stg_MAPPING_SKILL")} s
on d.SKILL = s.SKILL
left join ${ref("stg_MAPPING_MEDIA_TYPE")} m
on d.MEDIA_TYPE = m.MEDIA_TYPE
where date(d.TIMESTAMP) >= DATE_SUB(CURRENT_DATE(), INTERVAL 10 DAY)
where date(d.TIMESTAMP) >= DATE_SUB(CURRENT_DATE(), INTERVAL 5 DAY)